FAQ

 

What is the cooperation steps？

 

1: Give us inquiry by email.

2: Quote your price by our sales usually in 1-2 hours on working days.

3: Confirm price& artwork and Sign Contact

4: Pay first half money

5: Make free digital samples to your door by DHL for confirmation

6: Only get your sample approval then start to arrange mass production. Once started printing, then cannot change anymore. If need change then you need cover extra expense.

7: When mass production is finished, we will take clear pictures for you confirmation. After you confirmed you pay balance.

8: Shipment by sea or air depends on your requirements.

9: You get books, deal finished.

For whole steps we will guarantee you can get the books safely and fast and in high quality. If in cased happen any problems because of us in this printing process, we promise reprint freely or refund your money. If mistakes is happened from your end, we can also reprint if you agree to pay extra printing cost.

 

What kind of artwork do we prefer?

 

The following are some short artwork tips for you reference, you can also consult with our sales, we will give you our professional advises for your books. Usually our sales will reply you in 1-2 hours on working days.

1: We prefer artwork in PDF format.

2: The pictures is in at least 300 DPI.

3: In CMYK colors, not RGB. As RGB will change the to CMYK auto by us. If CMYK we will guarantee print same color as original artwork.

4: If black text, is better to design 100% black, not compose of CMYK colors. As 100% black is cheaper than CMYK black.

5: Full bleed each side about 0.12 inches(3 mm).

6:Convert all text to outlines.

After get your artwork our designer department will check your artwork carefully to make sure it can print it beautifully. When your artwork is finished pls do not hesitate to send us by wetransfer or dropbox. If some small problems our professional book designers will fix it for you to make sure we can print them nicely.

 

Will  we offer free sample confirm firstly then arrange mass printing?

 

Yes sure we can provide free sample books.

There are several different choices：

1:If your artwork is not finished, we will select 1-2 sample books similar as your book requirements for you reference. Our samples are free, you just need bear a little shipping cost by air. Usually it is 35 usd pay by Paypal.

2:If your artwork is finished, and you also confirmed our quotes, after you paid 50% in advance, we will make free digital sample free shipping by DHL for you confirmation firstly then arrange mass printing. Only get your approval then arrange mass production.

If you choose us as your book printing supplier, we will make sure you get your books correctly and beautifully. We will control every step well and confirm clearly with you. 24 hours one to one warmly service. If you have any book printing needs, do not hesitate to contact us now!

 

Why digital sample book quality is different from mass printing book quality?

 

For sample there are several kinds such as PDF proof, digital sample book, offset printing sample.

Usually news clients like to see physical sample book feel and touch them feel safer to order us.

Digital sample is done by digital printing machines. So the printing color and binding way are a little different from mass order books quality. Usually we will send our other offset printing books together let you refer our large machines printing quality and binding quality. If you like our digital sample printing color when mass printing we will try to do color checking as per this digital sample if so there is almost no color difference. If not tell we will print as per your original artwork when mass production.

While offset printing sample is done by large offset machines such as Heidelberg the sample book same completely as final mass order books. But it is very expensive we do not advise new client choose it. If you can accept the printing cost we are also glad to help.

We are professional book printing for more than 20 years, You just need tell your requirements clearly to us our sales will confirm everything clearly with you before production . The best book will show at your door in time.

 

How about our book quality?

 

From making digital sample confirmation—mass printing confirmation—takes clear pictures for confirmation, we control every steps strictly to make sure we do books completely same as per your requirements. We are directly printing factory, all sales are running from office and factory everyday, just for giving you perfect quality books. As we know, you trust us we must cherish this precious trust and do well. Meanwhile you are overseas purchaser, you need pay a lot of shipping fee for those books, we must guarantee they are in high quality standard then ship out.

The quality control BookPrintingChina are best. We can promise if happen any quality problem or print mistakes because of us, we will reprint entire batch or refund all your money. Our big goal is keep long term business with you. Choosing BookPrintingChina as your printing partner you never need worry. Give us a trust, we will let you enjoy working with us.

 

How to choose shipping way and how long reach to clients? 

 

There are two ways to delivery products from China to your door, sea and air.

By sea is long time but cheap for large bulk order, by air is fast but expensive for small orders.

For shipping books by sea from Shenzhen, please allow the following amount of time for sailing, customs clearance, and inland trucking to your warehouse.

To Asia destinations: 1 to 2 weeks

To South America destinations: 5 to 7 weeks

To US/Canada destinations: 3 to 6 weeks depending on west(LA,Vancouver) or east cost(NYC,Toronto)

To Australian destinations: 2 to 3 weeks

To Africa countries: 4 to 8 weeks

To UK and European destinations: 4 to 6 weeks

If your books need urgently, you can also choose ship by air & express such as DHL, FEDEX or UPS. It takes abt 5-7 days reach your door. The shipping cost depend on the weight of your package, the cost you can consult with our sales, we will reply you correct price as per your order promptly.

 

If in case the package is broken during shipment, do we compensate? 

 

Our shipping package are strong enough, it will not happen broken accident. If in cased happen any broken or lost accident, you also do not need worry. All your books shipping by air or sea will buy the insurance during whole delivery process, if happened any problems they will compensate the money as per your value write on the shipping invoice.

 

What is our packing way?

 

We pay highly attention to packing quality. As we know the books come out in perfect quality standard, but packages is not strong easily happen damage during delivery,so that final effects is 0. What we want is let you get our books safely fastly to give us high rates and reorder with us next time. We will control every steps very well for you.

In our company all our package must make sure strongest then picked by shipping company. The inside with waterproof plastic bag + 5 AA strong carton + green wooden pallet + plastic belt wrapped outside.

 

What is our production time?

 

For paperback book printing usually takes 12 days, for hardcover books usually takes 15 days. The final production time depend on your quantity and your books requirements.

If your need urgent, I advise you tell us your lead time, such as tell us when you will have final artwork, and when you need them? Then our sales will check with factory and shipping company whether we can meet your time or not. If the time is okay then we take your order, if cannot we will not take it. We take your order we will make sure you will get it 100% on time. We will not cause your in time trouble, we will let factory speed up production day to night for you, and this is for free. No extra cost.

Meanwhile if your order is bulk delivery and cannot reach on time by sea, we advise you ship small quantity by air in advance, while rest shipping by sea, that can make sure reach on time and save you some money.

 

What is payment terms and account?

 

Our payment terms is 50% in advance, rest paid before shipment by bank transfer.

If less than 2000 USD in order to save bank transfer fee we advise pay in one time.

We only accept bank transfers/credit cards/Western Union for mass order amounts. For a sample fee of less than 200 USD, we accept PayPal.

Our sales will make PI with all book details and bank account for you confirmation. After you paid half we will make free digital sample free shipping by DHL for you confirmation firstly then arrange mass production. When mass order finished will send you clear pictures for you reference then you pay balance we arrange shipment.